Delivery Policy
Standard Item Processing Time
All standard items are processed within 4 days and sent to storage for shipment.
To speed up your order process, we offer priority processing, ensuring your product ships within 48 hours or 2 business days.
Custom Item Processing Time
Custom order processing times vary depending on the level of detail required for the product.
Check each product page to identify corresponding processing and production times.
Sending time
We offer free standard shipping worldwide (country list below).
Standard shipping times are as follows:
- United Kingdom: 4 to 10 working days*
- Europe: 1-2 weeks*
- USA: 1-2 weeks*
- Middle East: 3 weeks*
- Central Asia: 3 weeks*
- Australia and New Zealand: 2 to 4 weeks*
- South America: 2 to 5 weeks*
*Estimated delivery times are "estimates" based on recent deliveries and should not be viewed as a guaranteed delivery time. We do our best to ensure the shipping process runs as smoothly as possible, but in the event of a delay in delivery - we do not issue refunds.
We currently do not offer an express shipping option due to the costs involved.
List of countries with free shipping:
- Australia
- Canada
- Denmark
- European Union
- Finland
- France
- Germany
- Hungary
- Iceland
- Ireland
- Israel
- Netherlands
- New Zealand
- Norway
- Portugal
- Spain
- Sweden
- Switzerland
- UK
- U.S
In other countries we charge £9.99 for shipping.
Shipping taxes
As we ship with a premium shipping method, all taxes are included and you will not be required to pay them upon receipt of your goods.
Accepted payment methods
We are proudly verified by Verisign and Norton security gateway.
Because we partner with Shopify Payment or Stripe, we accept all major credit cards, including Visa, Mastercard, and Amex.
We also offer express payment and checkout options including Paypal, ClearPay, Google Pay and Apple Pay.
If you have any questions or comments, we are here to help you. Please feel free to contact us via email at aguacomlimaomg@gmail.com. We value your satisfaction and are committed to providing excellent customer support.
